Purpose of this privacy policy

In using Flamingo, you have entrusted us with certain information. We take the trust that you have placed in us seriously, so we have created this privacy policy to inform you of the types of information that we collect and how we may use and store that information.

Generally, we only collect the information we need to run Flamingo and run our business. We keep your information private and only disclose information to third parties only in limited circumstances. We don’t sell your information and we don’t collect information without your consent.

Details of how we use and collect information are below. If you have concerns, we encourage you to contact us.

Types of information we collect

Flamingo collects a number of different types of information. Some of this information can be used to personally identify you.

User-provided information

While using Flamingo you provide information to us. This includes things you may think about, such as the information you input when listing a textbook, but this also includes things that you may not think about, such as search queries or messaging within the Flamingo application. We collect and store this information in order to run Flamingo.

Automatically collected information

When you access Flamingo, your phone automatically sends certain information to us. This includes things like your IP address, web browser type, or phone operating system. This isn’t unique to Flamingo; whenever you access a website or use an app, information like this is transmitted, but we want to make sure you’re aware of this.

Personally identifiable information

Flamingo collects information which may be used to personally identify you in order to allow you to log in to our application.

Location and GPS information

Flamingo works by matching students buying and selling textbooks based on location. When you search for a book, we will use your location to help find people selling textbooks near you. If you are selling a book, we will store a single “home” location for the same purpose.

We do not use this information to track you, nor do we collect any location information when we are not using Flamingo.

Camera, microphone, sensor information

Flamingo requires access to your camera in order to list a textbook with a picture. We do not turn on your camera without your consent; Flamingo will only access your camera in response to you pressing a button that says, “Take picture” or something similar.

We do not use your camera, microphone, or any other sensors on your mobile phone without your consent, nor do we use them while you are not using Flamingo.

Use of information collected

We use information for a number of different purposes. These are outlined below.

To administer our service

We use some of the information you provide us to display the information you’d expect to find in Flamingo. Book listings and messages between users, are examples of the types of information used for this purpose.

To make our service better

We may use the information you provide to us to make Flamingo better. As an example, we may look at search queries and results in order to improve our textbook search algorithms.

To investigate security, abuse, fraud

We may use the information you provide us to investigate security issues, prevent abuse of the service, or to detect and report fraud.

To provide usage statistics  

We may use the information you provide to use to generate usage statistics which will drive our business decisions. Usage statistics may be reported outside our company after all personally identifying information is removed. As an example, we may want to create a report showing the user growth in a geographic area, in order to judge the effectiveness or a marketing campaign. We may also share usage statistics as part of marketing or investor presentation. (e.g. “Flamingo has 10,000 users at Your University”)

To communicate with you

From time to time, we may need to communicate with you during the normal course of using Flamingo.

We may use email and push notifications to communicate with you to inform you of a new message or in conjunction with another feature of the Flamingo app. We may also use email to inform you of major updates to our terms of service or privacy policies.

From time to time, we may want to inform you about new features, or additional products and services that you may find useful. You can always opt out of these communications.

Why and when we share information with third parties

To administer our service

Flamingo uses third-party providers to run our servers and host databases. Any information that we collect may be stored by one of these third-party service providers. These companies do not have an independent use of this information and are not authorized to disclose your information to other parties.

Law enforcement/safety

If a law enforcement agency takes action that legally obligates us to share information, we will comply with these requests. We may also share information when we believe in good faith that doing so is necessary to protect your safety, the safety of others, investigate fraud, or respond to a government/regulatory request.

Sale of the company

If Flamingo is involved in a merger, acquisition, or sale of all or a portion of its assets, we may transfer your information to the people who acquire us. We will notify you prior to the change in ownership on our website at http://www.flamingoapp.net/.

Changes, Opt-Out, Other Stuff

Changes to the privacy policy

From time to time, updates to Flamingo may require changes in how we collect, store, process, or share information. Before making the updates, we will post an updated privacy policy at http://www.flamingoapp.net/privacy/. We encourage you to periodically review our privacy policy.

Data retention period

Generally, unused data will be purged from our servers within 24 months.

Privacy of children

Children under 13 years of age are not allowed to use Flamingo. If you are a parent or guardian of a child has used Flamingo and provided personal information without your consent, please contact us at support@flamingoapp.net so that we may take steps to remove your child’s information from our site.

How to opt-out

You can stop collection of your information by ceasing to use the Flamingo application.

Questions or concerns

We have endeavored to make this privacy policy both understandable and reasonable. If you have questions or concerns about this privacy policy, we encourage you to contact us at support@flamingoapp.net.

Last Update

This privacy policy was last updated on July 14, 2015